Apart from being among the most well-known NZ betting sites, Bet365 takes great satisfaction in being among the top worldwide contenders in online betting. Excellent website and app, low odds, simple transactions—all of which define the platform. However, are these claims valid? Join me as I try out Bet365 in its full glory and determine its strengths and weaknesses.
Bet365 Review April 2025
About Bet365
Leading worldwide online betting and gaming platform Bet365 was established in 2000. They operate in numerous controlled markets globally, including Germany, Sweden, Denmark, UK, Ireland, and Spain.
Bet365 online provides New Zealand patrons with a different experience than other Australian betting companies which are available. A Kiwi visiting the Australian website (Bet365.com.au) is immediately sent to the main international site (Bet365.com). This lets New Zealanders take advantage of more betting choices that are free from Australian rules.
Additionally, New Zealand players can choose their preferred base account currency for added convenience. Let’s get deeper into our Bet365 reviews.
Bet365 Profile
Website: www.bet365.com | Company: Hillside (New Media) Ltd |
Year founded: 2000 | Licence & regulation: Malta Gaming Authority (MGA) |
Contact information: Live chat on the website, email at support-eng@customerservices365.com | Sponsorship deals: N/A |
Address/headquarters: Bet365 House Media Way, Stoke-on-Trent, Staffordshire, ST1 5SZ United Kingdom | Payment methods: Visa, MasterCard, Maestro, Skrill, Bank Wire, Cheque |
Deposit methods: Visa, MasterCard, Maestro, paysafecard, POLi, Bank Wire, Cheque | Withdrawal methods: Visa, MasterCard, Maestro, Skrill, Bank Wire, Cheque |
Features: Best odds, live betting and streaming, excellent website, trusted mobile app | Apps devices: Available |
Odds providers: In-house (Bet365) | Owner: Hillside (New Media) Ltd |
Bet365 Safety & Legality
Bet365 has established a strong reputation as one of the best legal betting sites in New Zealand. Since over 90 million users trust the site, I don’t think we need to discuss its safety very much. Still, here are the relevant regulatory specifics you are looking for:
Gibraltar, Malta, and the UK licence Bet365. Strict regulatory control of these jurisdictions guarantees fair play, ethical gaming operations, and consumer fund safety.
Bet365 Pros & Cons
Bet365 Pros
- Trusted: No other name is as reliable for me as Bet365 online; this is maybe the most used and popular betting platform available worldwide.
- Extensive betting markets: Bet365 has over 35 betting markets. You can bet on any popular and niche sport.
- Live betting and streaming: The live betting and streaming available on Bet365 is better than anything else NZ has.
- Easy transactions: Bet365 has perfected its deposit and withdrawal mechanism, unlike other more recent operators.
Bet365 Cons
- Customer support issues: While Bet365 New Zealand does provide live chat and 24/7 customer support, it is hidden under an array of questions and links.
- No loyalty program: I was amazed that such a huge betting platform does not offer any loyalty program.
Verdict
Unlike new betting sites, Bet365 has successfully mastered the betting industry by offering excellent odds, an extensive range of markets, and easy transactions. I find their app to be super intuitive and helpful, while other platforms just copy-paste their website onto the apps. The only gripe, on my part, is their hard-to-access Bet365 support.
Bet365 Sign-Up Offer
Although the Open Account Offer from Bet365 New Zealand may not sound as great as the amazing bonuses you find on other betting sites, it has advantages. Trust me; a company the size of Bet365 does not require the most elegant deals to draw in fresh business.
You can keep an eye out for Bet365 promo codes too since they are often offered by the provider.
15% Bet365 Bonus Up to $60 in Bet Credits
When you sign up and deposit a minimum of $10, you qualify to receive 15% of that amount in bet credits, up to $60. This is a simple approach to increase your starting betting strength, thereby giving you a little extra to play with right from the beginning.
Trust me – I know this Bet365 sign up bonus isn’t a lot. But it’s what we’re working with. If you’re looking for more lucrative offers, you should keep an eye out for a promo code for Bet365.
You must make qualifying bets 12 times your deposit to unlock these bet credits for Bet365 free spins. Although this sounds like a lot, experienced bettors realise it's a fantastic opportunity to get into the action in any sport of their choice. With odds of 1.20 or greater required for these bets, it’s a manageable condition that aligns well with many betting strategies - much better than some other operators, than require 35x and at 2.00 odds!
At the time of writing, I didn’t find any Bet365 bonus codes. There are also no Bet365 no deposit bonuses at this time.
Bet365 App
Convenience is everything for the modern sports bettors. The mobile app of Bet365 New Zealand offers the same extensive capabilities and easy-to-use interface as their desktop website. This makes it the ideal option for placing bets on demand. It is also one of my favourite mobile betting apps.
Offering the same wide range of sports, markets, and betting opportunities found on the website, the Bet365 mobile app is free. Bet365 download app accessible on both the App Store and Google Play. I really value the sleek and user-friendly layout, which features a darker background that is simpler on the eyes—something I especially value during late-night betting sessions. We’ve all been there, right?
The software stands out mostly for its flawless support of Bet365 live streaming and in-play betting. Its program easily handles both fast cashing out early and tracking a game in real time. The biometric sign-in choices—such as fingerprint or facial recognition—add even more convenience so that I may enter and leave the app fast without fumbling for passwords.
In saying this, the software is not without defects. It occasionally crashes, especially while I'm switching between several programs. Though it's not a deal-breaker, having to close and reload the app and then log back in exactly as things are heating up in a game can be irritable.
Notwithstanding this small glitch, the app stays among the easiest to use in the market since its design almost exactly matches that of the desktop website. It is also quite flexible since it is available on all smart devices, including tablets and iPads.
Given more than 25,000 Bet365 reviews and a 4.6 rating in the Apple Store, it is abundantly evident that many other people value this software too.
Bet365 Features
Whether you're a sports betting enthusiast or a casino lover, Bet365 NZ has something to offer. Here are some of the platform's key features:
Live Betting & Streaming
Particularly for those of us who enjoy continuous action in real time, live betting is where Bet365 really excels. From Bet365 soccer and tennis to esports and horse racing betting sites, the "In-Play" option at the top of the site provides access to a universe of live sports.
This function is unique regardless of your level of experience as a bettor, particularly if you are tuning in from New Zealand, where access to worldwide sports might be limited at times.
The broad range of events Bet365 NZ covers makes live betting the most appealing. They broadcast thousands of events annually; hence, possibilities abound for any sport you enjoy here. You simply need some money in your account to access the live streaming. Given Sky Sports’ subscription price, this is a steal.
Negotiating the live-streaming choices is simple. Simply visit the "Schedule" page in the In-Play area to view a list of every event accessible for streaming. Whether it's the speed of greyhound racing, the intensity of a soccer match, or the strategic plays in esports, Bet365 guarantees you won't miss a moment.
Bet365's live betting and streaming provide a reasonably priced and handy substitute for traditional sports subscriptions for Kiwis who want more access to worldwide events. Bet365 stands out among live betting choices because of this degree of accessibility and simplicity of use.
Bet Builder
One particularly remarkable tool that gives Bet365 sports betting an entirely different level of thrill is the Bet Builder. This special tool lets you design your own custom multis by aggregating several betting markets into one bigger bet, therefore allowing you the freedom to build wagers exactly the way you want them.
The Bet Builder is fantastic in that it lets you combine several outcomes into a single, larger bet with the possibility of a bigger payoff. The Bet Builder lets you easily customise your bets to fit your particular expectations, whether your goal is to mix the outcome of a soccer match with the goal count or add in a player's performance statistics.
One Wallet
Accessing all of Bet365's many products from a single account is quite easy.
Using the same wallet and account will let you wager on the sportsbook, try your luck in the casino, visit a poker room, or even engage in some bingo. Something I have hardly seen on any other website, this combined approach permits switching between several kinds of betting and gaming quite easily without the trouble of handling several accounts.
This simplicity of usage is much influenced by the site's layout as well. With only a click, the tabs at the top of the screen let you quickly move between the sportsbook, casino, poker, bingo, and other choices.
Bet365 Markets
Bet365 is difficult to match if you search for a sportsbook spanning a large spectrum of sports markets.
Bet365 NZ guarantees that almost every match you might like to wager on is in your hands with more than 35 Bet365 sports betting markets, including all the main leagues and even some of the more obscure foreign choices. Knowing that practically any game is available together with an amazing range of live betting choices, this diversity makes Bet365 my first port of call when it comes to betting.
They stand out for me mostly in their thorough coverage of in-play betting and futures markets. There will be something for you, whether your preferred niche sports are darts, lacrosse, or even virtual sports or whether you enjoy football betting sites, baseball, soccer, or tennis. The sheer volume of markets open to enthusiastic Bet365 sports bettors is quite amazing.
For example, right now they offer markets on everything from pelota, to surfing, cross country skiing, trotting and the NPC.
Being the biggest sports betting brand worldwide, Bet365 is rather visible in important marketplaces all around. They cover not only a lot of sports but also very remarkably well.
Thanks to Bet365's commanding presence in markets such as the UK, Ireland, Australia, and South Asia, you will find strong coverage of rugby, rugby league, cricket Bet365, and football if you have conventional Kiwi sporting tastes.
For individuals who follow popular North American sports like the NBA, Bet365's status as the number one sportsbook brand in Canada, including the controlled Ontario market, says volumes.
Their unmatched coverage of the sports that Canadians and Americans enjoy has helped them to land this spot in addition to their platform quality. Their top-tier coverage of important leagues keeps them unique even now Bet365 is operational in several US states where online betting is allowed.
Bet365 shines in various areas, including golf, MMA, tennis, and Formula One racing beyond the popular sports. Their pre-event and in-play betting choices guarantee that Bet365 provides a better betting experience regardless of the sport you enjoy.
All things considered, Bet365 is a unique option for sports bettors all around because of its thorough coverage, large array of markets, and worldwide presence.
Bet365 Deposit and Withdrawal
Minimum Deposit | $10 |
Minimum Withdrawal | $10 |
Deposit Methods | Visa, MasterCard, Maestro, paysafecard, POLi, Bank Wire, Cheque |
Withdrawal Methods | Visa, MasterCard, Maestro, Skrill, Bank Wire, Cheque |
Deposit Methods
Bet365 supports various betting payment options, including:
- Visa
- MasterCard
- Maestro
- paysafecard
- POLi
- Bank Wire
- Cheque
I deposited $10 with my Visa card, which was instant, allowing me to start betting immediately.
Withdrawal Methods
I made sure to use the same payment method to withdraw my cash as I did for depositing. This time, it took a day to reach my account.
Common Bet365 withdrawal methods include:
- VISA
- MasterCard
- Interac
- Skrill
- Neteller
- Payz
- Jeton
- Perfect Money
- Bitcoin
- Ethereum
Bet365 withdrawal time NZ could be a bit faster though - even waiting a day feels like quite awhile.
Bet365 Customer Support
Phone | 1-888-8-BET-365 or 1-833-754-8200 |
support-eng@customerservices365.com | |
Live Chat Bet365 | Available on the website and app |
Although Bet365's customer service is good if you need help, given that they are the leading gaming platform worldwide, I would prefer assistance that is far faster and more easily available. My experience with the live chat and additional help tools while writing Bet365 reviews is as follows.
Live Chat
I didn’t find a Bet365 live chat widget. Instead, the live chat button was hidden under several links. I had to search it on Google to finally get a hold of it.
While the support is quick, it is not easily accessible.
Email Support
I don’t mind the length of time Bet365 takes to respond to emails. It is fairly quick, particularly compared to many other platforms I’ve dealt with in the past. You can shoot them an email at support-eng@customerservices365.com.
Bet365 Casino Review
Should you enjoy online Bet365 casino gambling, the casino Bet365 is most definitely worth looking at. Its large array of Bet365 games guarantees that everyone will find something there.
The Bet365 casino has a range of choices to keep players amused, from top slots to classic table games, including blackjack, roulette, and baccarat. The sheer range of games Bet365 offers is enough for any casino enjoyer.
Frequently asked questions about Bet365
How to Withdraw from Bet365?
Here’s how I was able to withdraw from Bet365:
- Go to your account menu (top right of the app)
- Select the bank icon
- There, you will find the withdrawal menu
Follow the steps on the screen to withdraw from this point.
Bet365 How Long Does a Withdrawal Take?
Credit and debit card withdrawals on Bet365 are supposed to take one to four hours. This must be during business hours, however, as my withdrawal came the next day. Should you choose a bank transfer, up to three banking days should be allowed for Bet365 payout times.
Is Bet365 Legal in New Zealand?
Yes, Bet365 is legal in New Zealand. It is classified as an offshore bookie, which means that Kiwis can access it online legally.
How to Delete Bet365 Account?
You don’t need to contact customer support to delete your Bet365 account. Simply follow these steps:
- Go to your account menu (top right of the app)
- Click on “Gambling Controls”
- There, you can choose to close your account indefinitely or for a certain period.
Are Bet365 Withdrawals Instant?
There are no instantaneous Bet365 withdrawals. Bank withdrawals could take up to three working days; card withdrawals take less time (supposedly four hours, mine was a day).
Can Bet365 Ban You for Winning?
Bet365 may ban your account for suspicious behaviour. However, you don’t have to worry if you’re winning legitimately.
Can Bet365 Be Trusted?
Only in cases of suspect behaviour such as match fixing or identity fraud would Bet365 refuse to pay up. See their customer service if your Bet365 withdrawal time is causing problems.
Can Bet365 Cancel a Withdrawal?
Bet365 can’t cancel a withdrawal after it has been processed. However, they can make your balance negative. Usually, they clear out the negative balance after a certain period of time as a gesture of goodwill.
Can Bet365 Refuse to Pay Out?
Bet365 will not refuse to pay out unless there is a reason for suspicious behaviour. If you’re having trouble with Bet365 withdrawal time, contact their customer support.
Can Bet365 Take Money Back?
No, Bet365 cannot take your money back after you have successfully made a withdrawal.
Do Bet365 Bet Credits Expire?
Bet365 credit expires in seven days. Make sure you use your credits on time.
Do Bet365 Give Free Bets?
Yes, Bet365 gives free bets as ‘Bet Credits’. These Bet365 free bets come with certain Bet365 bonus rules and conditions.
Do Bet365 Pay Best Odds?
The odds of Bet365 are really reasonable in the New Zealand betting sector. On horse racing bets, they even provide a ‘best odds guaranteed’ promise. They won’t always be the best though.
Do Bet365 Pay First Past the Post?
Bet365 does pay ‘First Past the Post’ for horse racing bets, except in instances where a horse is disqualified due to incorrect weight or taking the wrong course. Please note that the ‘Double Result’ Bet365 bonus is not applicable to this specific market, meaning only the ‘First Past the Post’ result is used to settle bets.
Do Bet365 Pay Out on Weekends?
Bet365 does not process your payments on weekends.
Does Bet365 Accept Credit Cards?
Yes, Bet365 accepts credit cards for deposits. I deposited with my Visa easily.
Does Bet365 Accept PayPal?
No, Bet365 does not accept PayPal right now.
Does Bet365 Accept Revolut?
Revolut forbids payments for gambling. As a result, Bet365 does not allow Revolut as a payment method.
Does Bet365 Affect Credit Rating?
Gambling does not affect your credit report. So, using Bet365 will not affect your credit rating.
Does Bet365 Have a Referral Bonus?
There is no conventional refer-a-friend incentive available from Bet365. They do, nevertheless, have an affiliate program. Should approval be granted, you could get paid a commission by recommending friends using your special affiliate link. Existing Bet365 clients are welcome to participate in this campaign.
Does Bet365 Have an App?
Yes, Bet365 has sports betting and casino apps on both Android and iOS App Store. Bet365 Android app can be found on Google Play store.
Does Bet365 Have Live Casino?
Indeed, Bet365 provides a whole live casino experience together with a large selection of games from leading providers like Playtech and Evolution.
Does Bet365 Have Live Chat?
Yes, Bet365 has a live chat with 24/7 customer support - it’s a bit tough to find on the website though.
Does Bet365 Require ID?
Yes. I had to provide a copy of my NZ passport to verify my account.
How to Bet on Bet365?
To register and start wagering, visit the official Bet365 website or follow the Bet365 app download instructions. You will have to deposit a first sum. Verify your account to prevent any problems, and then bet with Bet365.
How to Refer a Friend on Bet365?
Bet365 doesn't have the old refer-a-friend bonus anymore. Instead, you can try out their affiliate program.
Who Is the Owner of Bet365?
Denis, Peter, and John Coates are among the members of the Coates family who own Bet365.
Final Thoughts
Having closely examined Bet365, I am confident this is a distinguished betting platform. With its large array of sports markets, great odds, and consistent transactions, Bet365 sets itself apart from many competitors.
For me, the mobile app was straightforward, easy to use, and stocked with all the features required for on-demand mobile betting. Particularly great are the live betting and streaming choices, which provide a degree of convenience and diversity difficult to match.
Bet365 is not without flaws, though. For a platform of this calibre, the absence of a loyalty program is shocking, and their customer support's concealed nature calls for development. Although the live chat responds, accessing it should be easier, particularly for a platform that values customer service.
Bren is our resident Kiwi, and has been betting on everything he can down under since the day he turned 18. With 15 years’ experience in the gambling industry, Bren loves everything to do with iGaming. Sport is Bren’s first love, but he’s also grown to become an expert in betting sites and online casinos. Analysing odds, uncovering bonuses, testing out payment methods, checking site security–Bren thrives when he’s finding out the best platforms for the rest of the community to enjoy. If it’s betting or casino content you’re looking for, Bren’s your guy.